JEN Hangzhou by Shangri-La brings the JEN brand to Gongshu District, where the hotel forms part of the Kerry Plaza mixed-use development on the former Hangzhou Oxygen Plant site. The setting connects an area shaped by industrial memory with the practical energy of contemporary Hangzhou, with city transport links and cultural sights within easy reach. Its 176-room accommodation ranges from compact city and garden-view rooms to larger panoramic rooms and suites, giving the property a modern urban-residence feel rather than a formal grand-hotel atmosphere. Public areas are designed around social interaction, flexible work, and relaxed city living, while dining and bar spaces add an informal meeting point for guests and locals. An indoor pool, fitness facilities, wellness services, Wi-Fi, and room-service options support both short business stays and longer urban breaks. The overall character is contemporary, sociable, and closely tied to the changing rhythm of Hangzhou.